cashless branch

October 29, 2015

How hard is it to use mobile money as a rural Bangladeshi woman?

For Shahina, a poor woman living in the remote rural district of Noakhali in southern Bangladesh, getting cash used to be a long ordeal. Since she didn’t have a mobile wallet, Shahina used to have to travel three kilometres to visit the local bKash agent to collect remittances sent by her husband and two sons, who were working in the city. Sometimes she was unable to make the trip without someone to watch her children. The roads are often impassable after rains and the market is far away. And often the agent charges informal ‘service fees’ before dispensing her cash.
September 15, 2015

Five ways to get frontline staff excited about mobile money

Bangladesh is a fast-growing mobile money market. With bKash, the second-largest mobile money provider in the world, industry growth in the country has reached impressive heights. Between January 2013 and February of this year, the number of mobile money clients in Bangladesh increased five-fold to 25 million users, with the number of daily transactions increasing from 10 million to 77 million.
June 7, 2015

Beyond pilots: 7 innovative ways BRAC will use mobile money to transform systems

While not without challenges and surprises, our experiences indicated that we should be thinking bigger, about how we could significantly scale the use of mobile money in our operations.