client protection

November 9, 2017

How BRAC Microfinance recovered from the Ebola crisis

How do we build resilience during and after a crisis? A new GDI case study from BRAC offers insight into lessons learned from the West Africa Ebola outbreak of 2014-2015, highlighting what can be done to strengthen organisations responding and with the people they serve.
April 18, 2017

Making microinsurance work in Bangladesh: Three takeaways

The market for microinsurance in Bangladesh has been growing rapidly over the last 10 years, with over 25 million subscribers. Yet it is still met with skepticism among many poor microfinance clients.
December 14, 2016

Client-centricity at scale: The BRAC Smart Certification journey

As a non-profit dedicated to poverty reduction, client welfare has been central to BRAC’s mission since its inception in 1972. In Bangladesh in general, almost all microfinance institutions are non-profits, and so microfinance has always been seen as a tool for alleviating poverty in the country.
October 19, 2016

Her hands trembled when she borrowed her first $64; Now she’s giving advice to BRAC

The integration of mobile money into microfinance operations is one of the most exciting yet challenging prospects facing microfinance providers today. Mobile money presents a fast, cost-efficient and flexible alternative delivery channel through which money can be transferred, loans can be repaid and savings can be deposited.
April 29, 2016

Salaried and unbanked: A new frontier for microfinance

What comes to your mind when you think of microfinance? To me it’s 'easy access'- a key factor that has enabled the sector to reach 34 million poor people in Bangladesh, essentially bringing financial services to their doorstep.
January 7, 2016

Credit shield insurance – Piloting microinsurance products in Bangladesh

“I can’t thank BRAC enough for standing beside me when I needed help the most,” Rahela, 24, a microfinance borrower and recipient of BRAC’s credit shield insurance, tells us. She borrowed USD 385 in January 2015 to invest in a small clothing business. Recalling her experience, she reveals, “My husband was not interested initially in having a joint insurance policy, but when the customer service assistant explained it in detail, we decided that we should pay the small premium.”
October 1, 2015

Rating progress toward financial inclusion on a scale of 1 to 10

Originally posted on The Center for Financial Inclusion blog. BRAC welcomes the launch of the FI2020 Progress Report. BRAC has been an active supporter in the drive to facilitate universal financial access by 2020, having enabled the financial inclusion of over 6 million people in Bangladesh, Pakistan, Liberia, Sierra Leone, Tanzania, Uganda and Myanmar.