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For Shahina, a poor woman living in the remote rural district of Noakhali in southern Bangladesh, getting cash used to be a long ordeal. Since she didn’t have a mobile wallet, Shahina used to have to travel three kilometres to visit the local bKash agent to collect remittances sent by her husband and two sons, who were working in the city. Sometimes she was unable to make the trip without someone to watch her children. The roads are often impassable after rains and the market is far away. And often the agent charges informal ‘service fees’ before dispensing her cash.